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Studio Interactive Recording

Studio Interactive Session Recording

Use Record Session on the public viewer page of an active Studio interactive livestream to record the full participant session.

This is separate from recording the Program output inside Production Studio.

Recording Availability

Record Session is available only when:

  • The livestream was started through Studio.
  • The livestream is in interactive mode.
  • The livestream is currently active.
  • The current user is the livestream owner, an authorized editor, or an administrator.
  • No other session recording is active for the same livestream.

The control is intended for a supported desktop browser.

What Is Recorded

The recording includes:

  • The interactive session composition
  • Host and participant video
  • Participant names and available status labels
  • Camera-off or audio-only placeholders
  • Layout and participant changes
  • Mixed participant audio

The recording uses the selected Studio live quality preset.

Start Recording

  1. Open the public viewer page for the active interactive livestream.
  2. Confirm all expected participants are visible and audible.
  3. Select Record Session.
  4. Wait for the recording status to confirm that recording has started.

A visible REC notice informs participants that the session is being recorded.

Only one active recording can run for the livestream.

During Recording

Keep the recording page open and active.

The recording reacts to:

  • Participants joining or leaving
  • Camera changes
  • Audio publishing changes
  • Layout changes
  • Focus or speaker changes

Use headphones when participant audio is enabled to reduce echo or feedback.

Stop Recording

  1. Select the recording control again.
  2. Confirm the recording is stopping.
  3. Keep the page open while the recording uploads.
  4. Wait for the status to move through Uploading and Processing.

Do not close the browser while the recording is stopping or uploading.

Replay Publishing

The completed recording is sent to the configured Default video storage provider.

When processing finishes:

  • The original livestream post becomes the replay.
  • The livestream page updates to the replay state.
  • The replay uses the provider playback information returned by Studio.

Recording States

The viewer can display states such as:

  • Starting
  • Recording
  • Stopping
  • Uploading
  • Processing
  • Replay Ready
  • Failed
  • Retry

Interrupted Recording Recovery

If the browser closes, reloads, crashes, or loses connection:

  • Reopen the livestream page.
  • Check whether an active recording session is detected.
  • Follow the recovery or resume instructions shown by the player.
  • Retry failed upload chunks when that option is available.

Do not start a second recording from another tab while recovery is in progress.

Active Recording in Another Tab

If another tab or browser already controls the recording:

  • Return to the tab that started it.
  • Stop or complete the recording there.
  • Do not force a second recording session.

VideoHub360 prevents duplicate active recordings for the same livestream.

Test the Recording Workflow

  1. Start a short Studio interactive livestream.
  2. Join with a second participant.
  3. Open the public viewer page as the livestream owner.
  4. Start Record Session.
  5. Speak from both devices and change the participant layout.
  6. Stop the recording.
  7. Wait for Uploading and Processing to finish.
  8. Confirm the original livestream post plays the replay.
  9. Confirm both participant video and audio are present.

Troubleshooting

Record Session does not appear

Confirm:

  • The livestream is active.
  • The livestream is interactive.
  • It was started through Studio.
  • The current account owns or can manage the livestream.
  • A supported desktop browser is being used.

Recording is already active

Return to the browser tab or device that started the recording.

Participant audio is missing

  • Confirm Participant Audio is enabled.
  • Confirm browser playback is not blocked.
  • Use Restore livestream audio when it appears.
  • Verify each participant published microphone audio.

Uploading or Processing fails

  • Keep the browser open.
  • Use Retry when available.
  • Check the default provider connection and diagnostics.
  • Confirm the provider account has available storage and service access.

The replay is not ready

Provider processing can continue after upload completion.

Wait for Replay Ready before testing final playback.